Rate and write a Review for United States Postal Service - Woodside Station
Reviews to United States Postal Service - Woodside Station
What a horrible place. Full of PARCEL post employees who don't even leave the building on sunday but who magically attempt a delivery to your home. Oh and of course you weren't home to receive that package..why would you be? Its not like you were expecting it or have the ability to track the damn thing? Best part? You get the yellow missed delivery slip 2 days later, delivered by a letter carrier who is none the damn wiser and can't be bothered to go the extra mile and bring the package back instead of the freaking SLIP. What a damn joke. The sad part is Amazon has some sort of deal with them to make these deliveries and they can give two craps whether they do or not.
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This place is a testament to the failure of bureaucracy. No idea why they're still open because every review is terrible. They will never deliver your package, they just mark it as delivery attempted as soon as it gets to their office. Then they send a carrier the next day to leave a pink slip. Can't believe they're still keeping this place open. I just filed a report with USPS because this nonsense has gotten out of hand.
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Never delivers! Home all day, no buzz, and no pink slip until 1-2 days later! They don't even bother to attempt a redelivery when you schedule it. Why do I even have to deal with this place when I live two blocks from the sunnyside PO?!
I loved my old PO, this one is the worst I have ever had.
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This post office has consistent issues with package delivery and pick up. The latest in many issues I've had of course came right before Christmas. Two packages that were to have arrived I knew through tracking were still to be delivered. I check my mailbox every day. And didn't receive any missed delivery notices till yesterday... Both were BACKDATED by two days. Not possible to miss a package delivery when you don't try to deliver it! ... 3 days before Christmas and the office doesn't have extended hours for package pick up. 5:15 pm and the door is locked tight. So this morning I go to pick up (again they don't open till 8:30am during the busiest time of year and folks have jobs to get to) . There is a line 8 people long in front of me. I don't see an employee helping at package pickup for 5 min. She proceeds to tell the entire line (now there are 5 more behind me) they have to get in the main counter line where there is one person taking packages and only one other employee who is only taking letter mail and stamp purchases. The entire line grumbles and shifts. Not 2 min later she comes out the side door and says "next customer" . This has truly upset the entire line now at least 12 people long. Only after another 15 min did the office have 2 more people appear from the back and start taking package pickup slips. Low and behold the line starts to move.
Very disappointing that in the 4 years I've lived here the management and frankly customer service (two associates especially were not at all friendly or understanding of everyone's frustrations) has not improved at all if anything it's gotten worse.
I realize it's the holidays and a busy time but I truly believe with better management skills this office would perform better.
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Place was quick and efficient despite the line, it took ~5 mins to get served when there were 4 customers ahead of me, then when I spoke to the lady to send my package she was super -quick. No smile, but who cares? I'm at the post office to mail $hit, not get my a$$ kissed. On another occasion a helpful employee, possibly the manager showed me how to use the automated machine to send packages and saved me a wait in line. Great! Now when I go I don't even need to speak to a human.
Who the hell *calls* the post office anyway? What is this, 1990?
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