United States Postal Service - Newkirk Retail Station

This post office has to be the worst place in the USPS system ......nobody seems to care or understand that they are in the customer service business.....they never have counter people in the mornings when they open ......lines just get longer with one person seemingly doing everything ......the route carriers don't place mail in the proper slots and don't ring your bell when delivering pkgs .......I found a important delivery not by my door but by a window of the lobby of my bldg .......a sad way to do business .....SHAME ON YOU USPS.....time for a reality check

The Post Master General would be of much assistant by personally visiting and working at each post office for at least one week. This will help the all around growth and services at the post offices inside the state of New York.

Some of the laziest, unprofessional workers. They give the postal services a terrible reputation. I suggest extensive customer service training.

Close this place down. Worst post office ever. I've been here at least 10 times, yet somehow I've never been able to get a package sent via this office--each time there was a different ridiculous reason. I must say I'm impressed, and not in a good way!

I had a package to ship back to a company to make a return. I had the priority label paid for and on the package, I just needed to drop it off. Waiting in line, when I get to the window the woman wouldn't take it since it wouldn't fit in the window. The package was long but thin. She did not offer any solution or help, she was rude and unhelpful. She just told me she couldn't take it and I needed to take it elsewhere. I went home fuming. Luckily, I saw a postal truck on my block and asked the guy if he could take it. Explained that it was paid for, etc. His first question was why they didn't open up the door and take it for me in the post office. Turns out that was HIS post office and that's the policy on the books. Anyways, I was very glad and appreciative that he took it from me but disappointed that I continue to have negative experiences at Brooklyn post offices. It shouldn't be this way.