Rate and write a Review for United States Post Office - New Dorp Station
Reviews to United States Post Office - New Dorp Station
The customer service here is pretty slow compared to some other post office speeds.
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UNDERSTAFFED. NEVER ANSWER THE PHONES - I BET THEY TAKE THEM OFF THE CRADLE SO IT IS ALWAYS BUZY AFTER 4. LOCK THE DOOR 5 MINUTES BEFORE CLOSING - IF THE DMV CAN'T DO THAT THEY SHOULDNT DO IT EITHER. I FILLED OUT MAIL FORWARDING TO MY PO BOX AND NOT ALL THE MAIL MAKES IT TO THE PO - THEY SAID IT WAS BECASE THE MAIL WAS MISSING THE ZIP OR HAD THE WRONG ZIP - BUT THAT WAS NOT TRUE AND WHEN I SHOWED THEM THE CORRECT ZIP WAS THERE AND ASKED THEM WHY AGAIN THEY HAD NO ANSWER. THEY NEVER DO - AND IT HAS HAPPENED OFTEN.
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From my experience this is the best USPS place on the Island . Very friendly customer service , never had any problems .
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Worst ever for Halloween they had my babies first costume for 3 days I had to go pick my package up after paying shipping because I wouldn't have got it till the day after halloween. Today yet again for 3 days they have my package and still didn't deliver to my house this place needs to be investigated besides the fact the stupid delivery ppl will shove a 8 by 10 photo into a mail box
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Don't listen to all the bad comments, this place is great, things come on time and the staff is polite.
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