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Reviews to Union Auto Sales
Zay !
Reviewed September 1, 2015 03:24
- Excellent #6497
This was my first car buying experience by myself and they made it very very good for me. At any point of the exchange their was never at time I was confused about anything they made it clear and simple every step of the way
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We bought a Used Honda Civic AS-IS from this dealership. The "As Is" word sounded scarier than it actually was as the car was in Good condition (as evidenced by post purchase inspection). The price was fair, it wasn't a great steal nor was it a rip-off. It was a very fair price for the condition of the car, considering that the dealership is not a non-profit organization. The price was certainly better than the Honda specific dealerships around NJ. I would assume the same for other Brand dealerships as well.
The shopping experience was no hassle, no up-sale, no BS. It was an honest process through and through. They gave me all of the paperwork, title, license plates, and some other goodies specific to this particular car as promised without any delay.
They truly made my first car buying experience pleasant. I do hope that you give this dealership a chance, the previous bad reviews scared me too, but my experience with them seems to tell a different story. I think there is a reason why they've been in business for a couple of decades.
I would use them again and would recommend them even to friends and family members.
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A Google User
Reviewed April 12, 2012 17:44
- Terrible #6499
I went here in April 2010 and they have very poor business practices. I was interested in a Saturn and had called on the phone prior to arriving to make sure they still had the vehicle. However once I showed up the guy at the front desk was eating and didn't even bother to get up. I'm assuming he has all those cars just to have them sit because I don't know how someone so rude could sell a single vehicle.
I asked about the Saturn, which was sitting right out front, and I said I wanted a manual transmission, even though I had only practiced it a few times before. He told me I should buy an automatic because there's no point in buying a stick unless you're really good with one. He then suggested a Toyota Echo, sitting in the very back of the lot. They have no idea how to do business and I believe that I as a customer have a right to choose whatever car I want. At that point I was done with this place and decided I did not want to do business with them. I would avoid them completely!
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