Rate and write a Review for Unified Windows, Doors, Siding and Roofing
Reviews to Unified Windows, Doors, Siding and Roofing
U get what you pay for. Windows are ok, poor customer service, sales rep never returned my calls, took 4 months to get 3 windows. Installers were nice and cleaned up well. Warranties suck. They charge for everything.
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Beware!!! I Got 10 windows, facia and soffit, new front door installed over $8k worth of work. The team of installers rush through the job, poor installation, sloppy caulking in and out of the house, windows don't shut properly, I paid for a door re-frame with the new door and was not done the old frame was buried with the new door trim. (got my money back on that one) Called 1 year later to have door reframed and was told that they don't come out for small job like that only if I get another new door. Funny cause the salesman swears that they come out for one window if they have to. One of my windows keeps leaking and when the tech comes out they just keep adding caulk. It all looks like a blind person did the job. Would not recommend this company even to my enemy.
Update: 12/17/2015
I want to add that I was contacted by the president of the company and he made it his priority to correct most of my issues. It seems that they are using a better business strategy now with more qualified employees. Thank you Chase, and Justin for all your help
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I purchased windows 9 years ago with Unified. One of my windows was cracked from a golf ball. This was a repair. I was afraid this was not going to go well. The window was installed. The glass had a small imperfection. They had to reinstall.They gave me no problems whatsoever. Tom the installer Is very professional. He worked in 98 degree temperatures no complaints. This kind of customer care has me believing Unified is the best window company on Long Island period.
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Unified Windows and their team exceeded my expectations. I researched and received quotes from several companies. Unified provided me a better quote, educated me with what was really important, and gained my trust from the start. Their team arrived on time and were very professional throughout the entire install day. I was impressed with how fast they completed the job and how well they cleaned up afterwards. Bottom line: great communication skills, great workmanship, and full transparency!
M. Viera, Esq.
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Unified Windows is hands down the best in the business! Michael was such a great help. He sent some of his guys quickly to do all the measurements, we went through our options and my wife and I were presently surprised what the cost of everything was going to be for the windows. I mean you hear them all over the Radio and TV. We even thought we had an issue because our side fence post is right in front of one of the windows we were replacing. They were still able to do a great job and install them all with no problems. They did not even have to cut our gate and remake it. I would recommend Unified Windows to anyone looking to replace windows or doors. Fast, easy and great all the way through. Thanks Unified!
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