Rate and write a Review for Ultra Sonic Car Wash
Reviews to Ultra Sonic Car Wash
Where do i start ?? I was recommend this place by my friends because of conveyer belt, but service quality is down hill not to mention im a (VIP Customer): washers mittens are super dirty and dont even wipe the car completly (Fender lines, Roof always left unwashed) also I always advise no brush, now the car finally exits the bay, to be dried off (10-15 wait) on whos going to finish the car, finally a hispanic male and a hispanic female (Maria) arrive and begin their duties 20-30mins pass by they call me, i begin my inspection: problem #1 my entire front looks like it never saw soap, #2 not only do i find large dirty spots over the doors, windows, roof, side skirts, quarter panels, fender lines and the wheels where never cleaned from brake dust smh. #3 Now when im ready to make a complaint another employee noticed all the spots, he asked Mrs Maria for the rag she used and he began to re-wipe the entire car, he then calls Maria and explains to her she needs to make sure all cars are completly clean before they leave and this was her response in spanish "El no me va a dar nada" and walked away that really made my blood boil not knowing im also hispanic and understood every word they said, the guy continued wiping the car and again told her regardless if u get tip or not you have to do a good job, she just blew him off, i kept my comments to myself because hell would of broke lose, all i did was get in my car and drove off. I will tell you this much Ultra Sonic fix your customer service and train your employees not to be complete assholes i do drive far for washes and pay VIP + tips i dont not deserve this treatment. This is not just today its always very sloppy... Ya lost another customer
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Horrible, i've used them in the past and it was decent this time around after the snowstorm, my car was covered in salt and I had parked under a tree and the birds crapped all over the car. After running the car through the wash twice they still couldn't get it right. They didn't rinse the car properly, their wash mittens are filthy that they scratched the hell out my car. I don't recommend them. Last time I'm going to be going there, now I'm going to have to spend a couple hundred dollars to have the car buffed and polished to remove all the scratches.
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Found this by accident while parking for Trader Joe's (it's in the underground parking structure of a shopping plaza). Did all my shopping while my car was washed... for only $20!! They made sure everything was perfect inside and out too, great attention to detail (dash, cup holders and everything). I'm pretty excited because I usually hate taking my car to the car wash and waiting around for it-- but this is crazy convenient. Added bonus is that they don't waste water. Don't know why I would ever go anywhere else.
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The best car wash in the city.
They do Sprinters
Most of the work is done at the end by hand.
Pleasant waiting area.
Food & coffee
Monthly rates also.
Good Dinner across the street.
Top tip for all New York.
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Went on a relatively busy day to have my car wash, and it was a complete and utter disaster. First, they completely neglected to wash the roof with the brush. The car then sat for over 20 minutes before anyone even touched it, I could see the dirt and pollen still on the roof of my car, thats how poorly it was washed. Keeping in mind my car is less than two months old, it shouldn't be that hard to clean. After speaking with the manager and explaining that having someone just wipe it down now would only scratch the paint, he said they would wash it again. Instead they sent someone over with a sponge which was at best damp. The attendant quickly "washed" the roof, he was in an obvious rush, leaving behind lots of spots, but only washed the roof and didnt finish the car. Then finally someone else came to finish cleaning the car which at this point was already dry and water spots were left all over the place, the interior was barely cleaned and streaks were left all over the glass from the second attendant rushing to get it done. My wife and I tried to get our money back but the employee with the shirt that said "Manager" said hes not really a manager and to come back another day when the real manager was there. So I did, and they wouldnt refund me, they offered to wash the car again free of charge. Another 40 minutes of my time wasted only to have the car look at dirty as it did after the first wash. And to add insult to injury the same attendant who cleaned my wheels was doing the interior and stained my interior with his dirty hands. Never again will I be going there. Not worth the price or the time, I would rather just wash it myself.
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