Log In
Registration
Forgot your password?

Tumi Luggage

 
Overall Rating 3
Total votes: 2
Mark as been there
 
Closed now
Tumi Luggage will be open in 4 hours

Opening hours

Monday: 10:00 am - 9:30 pm; Tuesday: 10:00 am - 9:30 pm; Wednesday: 10:00 am - 9:30 pm; Thursday: 10:00 am - 9:30 pm; Friday: 10:00 am - 9:30 pm; Saturday: 10:00 am - 9:30 pm; Sunday: 11:00 am - 7:00 pm;
Time zone: Coordinated Universal Time (UTC) for Tumi Luggage in New York is -5 hours
 

Place categories and types

Location

Address
3054 Old Country Rd, Garden City, NY 11530, USA
GPS coordinates
Latitude: 40.7374792°
Longitude: -73.6135656°

Contact Information

Phone number
+1 516-248-0956
Official website
http://www.tumi.com/
 

Map of the Tumi Luggage in Garden City

Rate and write a Review for Tumi Luggage

 
 
 
Add photos

Reviews to Tumi Luggage

Reviewed July 16, 2016 18:14
Review rating 1
- Terrible #242062
I requested repair and wanted to know how Tumi will treat my bag. The sales said “I don’t know”, and the store maneger said “I have no idea”. When I called the store to request a tracking number, the store manger said “I have no idea” again, and said "they pick up everyday”. By the end of the call, the store manger hanged up my phone call without saying a word!

I couldn’t bear this kind of attitude and customer service like this. Really disappointed with Tumi store at Roosevelt mall. I’m a loyal customer of Tumi as well as my friends. I don’t think I will go that store again, and will definitely NOT recommend my friends to go that store anymore.

That’s the worst shopping experience in my life EVER!!! That store manger disqualify of being a sales AND I don’t think she can represent the culture of Tumi, which is trustworthiness and reliability. I couldn’t see any from that store especially from the store manger.

I feel terrible and sorry about you who hired such an employee to ruin your company. Until the store manger changed, I will NOT go to that store any more. By the way, that store is the nearest to my location, which means, I will not shop Tumi until that store charged its attitude and whole atmosphere.
Did you find this review...?
   Helpful   0
   Not Helpful   0
Reviewed April 4, 2015 13:03
Review rating 5
- Excellent #242063
This store and its staff remind me why its worth spending my hard earned money on TUMI products. The manager Miguel and his staff go above and beyond to ensure their clients are satisfied. Anytime I have had an issue with a TUMI product this staff makes it right and quickly. TUMI thanks for having great products and thanks for employing staff that truly cares about your customers.
Did you find this review...?
   Helpful   0
   Not Helpful   0
 
Similar placesin Garden City
Closed
Photo by Tourneau Roosevelt Field for Tourneau Roosevelt Field
Tourneau Roosevelt Field
Rating: 1.40
Closed
Photo by Brookstone for Brookstone
Brookstone
Rating: 1.70 Price: $$$
Closed
Photo by HL Gross & Bro. Jewelers for HL Gross & Bro. Jewelers
HL Gross & Bro. Jewelers
Rating: 4.40 Price: $$$$
List places nearby that look like Tumi Luggage
Closed
1
Things Remembered
Rating: 2.00 Price: $$
Closed
2
Photo by Nick Blinds for Bose Showcase Store
Bose Showcase Store
Rating: 5.00 Price: $$$
Closed
3
Photo by G-STAR RAW for G-STAR RAW
G-STAR RAW
Closed
8
Photo by GameStop - Mall for GameStop - Mall
GameStop - Mall
Price: $$
Closed
9
Photo by Gap Outlet for Gap Outlet
Gap Outlet
Rating: 4.20 Price: $$
Closed
10
Photo by Kat C for Newbury Comics
Newbury Comics
 
Time: 0.049086093902588 SQLA: 110 SQLG: 108