Tread Bike Shop Inc

I bought a hybrid bike from you guys, 6 month later i wanted to trade it in so i can buy a road bike. I was told no. I had to drive to Piermont where they took my bike and i bought my 5k bike. From a $800 to 5k ..

Very friendly and helpful staff. My favorite bike shop in NYC

I like the shop. People are knowledgeable. Nice inviting place. Very helpful. My bike shop until i move out of the area far far away which i don't see happening

Had to service some wheels and was too busy to do it myself like normally, took my wheels in to be rebuilt(respoked) but first called to see how much it would cost in detail that one wheel needs to be completely respoked and that the needs wheel the last 4 spokes to be put in along with both wheels being trued, the manager said around 20-25$, I decided to take it in since thats not a bad price and they said it would be done by 2pm. I called around 1pm to see if they happened to be done early or had gotten started and they said that no but the mechanic would call soon as it was done, I called at 2:30 to see if they were ready and they said the same thing except adding it would be around 30$ + tax I explained I had exactly 30$ cash and they hooked me up, its only half an hour late and 5$ so I was ok with it. around 3 hours later I finally got the call that it was done and that I could go pick them up, I was annoyed at the fact that it was 3 and a half hours late but that wasn't the worst part... When I show up they are putting on the tires and tubes and I get told that "I have a flat" HOWEVER BOTH TUBES WERE INFLATING FINE WHEN I DROPPED THEM OFF, I immediately told them that and they said "sorry we cant do anything about it" when the man hands me the wheels and I strap them onto my backpack I get told its 45$..... not only did they pop my tube, Do the job late, and overcharge me. They completely ignored me (possibly because I'm a teenager) when I disputed that they should replace my tube for me since I brought it in working order and made me pay 5$ for a replacement that was not on par with the one THEY damaged. The tube they gave me was thin and also did not have a locknut to keep the valve out. I then also had to tell them to give me a cap for the crappy tube because I brought both wheels with everything and caps should come with new tubes in the first place. In the end I went out spending money from my debit card that I wasnt supposed to use spending a total of 53$ because they also charged me 3$ "for the tire lever the mechanic uses when replacing the tube. Never going to this place again and neither are any of my friends who I was going to recommend the place after reading all the good reviews before.

This is a dissapointment. I went in there with a flat, charged almost $20 dollars to discover the very next day that the flat was still there. I ended up learning how to replace it myself and I will never trust these guys again! Also their bicycles are not fairly priced, go somewhere else :) The in store treatment is meh, but ripped me off on a flat tire lol