Total Wine & More

Pretty decent scotch selection.

Little pricey on some stuff, great deals on others, but what a selection.

Went there today with my brother and fiancee to pick up some wine. We went in and couldn't find someone to help us because they were all busy talking to each other. When we finally found our wine and went to pay, the lady at the register is so busy staring down my fiancee that she drops the wine twice on the conveyer belt, almost breaking it, and then drops my ID on the floor and I have to pick it up. My fiancee didn't have her ID with her, since we had just ran in, so the cashier called for an ID check and the person doing it told her that she has to leave the store and wait outside. Not only did they make her leave, but they also asked my 39 year old brother for ID, meanwile on the next register, a bunch of teens that clearly looked underage didn't get carded for HARD LIQUOR. I am really dissatisfied with this place and how poorly they treat their customers. I don't mind obeying the law, and understand that there are protocols that have to follow as a liquor vendor, but what I do have is a problem with is my fiancee being treated poorly because of policy that seems to be enforced solely on the whim of their employees apparent prejudices.

Total Wine's Price are Great. I used to purchase beer at a place that stated it has the best beer wine prices. Now I do my business here. Why pay several dollars more for craft beer.?

Worst customer service I've experienced. Especially this one woman in glasses with the high pitch voice, rude and unpleasant. Never coming here again. Wine library is much better