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Reviews to Torrid
I love everything about this store, the setup, the salesperson, men women they are All outstanding, love the spirit in this store, that's why I go all outta my way to travel there from the Bronx!!!! Shout to All your associates!!! Thank you for always making feel at home!!!
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Totally agree on poor customer service. Headed to dressing room with clothes. 5 minutes later had to ask them to come open one even though they saw me. Was in the room for a while. Never checked on me asked if I needed another size so once I got re-dressed I left. I liked the clothes and with helpful salespeople might have bought quite a bit with assistance. Also did not ask if i needed help finding anything. FYI I was wearing non trendy clothes because nothing fits and I need clothes. Plus I bet I have more to spend than your friends who came in.
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WORST CUSTOMER SERVICE EVER!!! CLEARANCE RACKS FULL OF INCORRECTLY PRICED ITEMS. CONFUSING SALE PRICES. NICHOLAS CLAIMED HE WAS THE MGR. HE WAS VERY RUDE & INDIFFERENT. SHAWN CLAIMED SHE WAS ALSO THE MGR, SEEMED CONFUSED & HAD A SMIRK ON HER FACE WHEN I COMPLAINED TO HER ABOUT NICHOLAS. THEY LOST A SALE FROM ME & I WILL TELL ALL OF MY FRIENDS TO NEVER SHOP AT THIS LOCATION.
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