Rate and write a Review for Toro Sushi Bar
Reviews to Toro Sushi Bar
Don't tell me at 4 pm you're open at 430, have me wait 1/2 hr., only to tell me you don't open til 5. 6pm anyone? Do I hear 7? Going once, twice, going going back NEVER...
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Five stars. They deserve it. Order the Tuna Dumpling.
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So we received an menu in the mail for this place not too long ago, and decided to give it a shot to see who we liked best between Aki, Koreander, and Bamboo. After receiving the total and hanging up, I double checked what we had ordered and the total sounded slightly high, even with the tax included. So I called back, and the girl on the phone reviewed each item and the price. It turns out that one of the items was $1 more than the price we had on our menu. I questioned that, and the girl said that her boss just updated the menu a week or so earlier. So moving on, she then explained that there was also a $3 delivery fee because we are in Clifton and delivery was only free within Montclair. The menu plainly stated "free delivery within 3 miles." We live in Clifton, but we are right on the Montclair border and only 2 miles from them (and certainly a lot closer to them than a lot of houses in Montclair, who apparently get free delivery). I questioned it all with the girl on the phone (who was very sweet, but obviously not empowered to make decisions "off the script" as she kept referring to what her supervisor had trained her on - which was certainly not her fault). These two things were a real turnoff for us, because in my eyes, in the spirit of customer service, the price difference and free delivery should have been honored. The food ended up being good, but they made what I like to call a $4 mistake. For a $3 delivery fee and a $1 price difference, they lost quite a bit of future business since we have other options for good sushi and will certainly use them. Had it not been for those issues my rating would have been at least 4 stars, if not 5. Toro, you lose...
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My wife and I love this place, because it's quiet, we can talk, the food is very good, the liquor store next door has a good selection, and the staff is attentive, warm and friendly. The specialty sushi rolls are excellent, and my wife is in love with the tuna dumpling.
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Went here for the first time for dinner and it was great. Ordered the Chicken Katsu and the Tuna Dumpling. Server was nice and service was quick. Maybe 15-20 minutes for the entrée but the Tuna Dumpling came out in 5 or so minutes. Great atmosphere but it is a small place. Would go again
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