Rate and write a Review for Tom Sawyer Diner
Reviews to Tom Sawyer Diner
First time here.I ordered a special, braised short ribs. It came in a wonderful presentation with baby asparagas and a lovely tomato/beefy reduction.. The flavor was amazing.. And the service was fantastic.. We can't wait to come back.
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One of my favorite Diners in Jersey. I try to stop here for lunch whenever I'm in the area. Sandwiches and wraps are very creative wich I love because I'm sick of all the usual staples. My only complaint is that I'm a counter guy and the counter here is way to small and very high up so it feels kind of awkward when I'm sitting there. Other than that I can't say enough good things about the place!
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On our way home from a late Sunday movie, kids got hungry so I decided to find out what's open in the Paramus area on a Sunday night. GPS popped up the Tom Sawyer diner so that's where we went. When we got there the place was typically slow for 9:30PM on a Sunday night. The server was incredibly polite and very nice. That is the only good thing I could say about the place. Food took forever to come out and we did not order anything fancy (pancakes for one of the kids & mac and cheese for the others). Here is the part that shocked us- They brought (2) orders of mozzarella sticks instead of just the one we ordered and the kids started to dig in. 5 minutes later, a fella from the kitchen came out and explained that the mozzarella sticks was for another table. We replied "ok, we didn't know your waiter just put it here and the kids started eating". He paused for a second and decided to continue by explaining that he needed it back and literally asked us to take 2 mozzarella sticks from the other basket to complete the needed order. I jokingly asked "really?" and he said yes. So I grabbed the (2) sticks with my own hands (a health code violation by the way) and put them in the basket and gave him the basket while visibly showing our surprise and disappointment. We all looked on as he took the basket back to the kitchen as if nothing was wrong. Did I mention health code violation? Strike one.
Strike 2- After waiting longer than it needs to take to get the check, I went to the register and politely asked for the check so I can pay. I automatically gave the cashier my credit card, but before he was getting ready to swipe the card I noticed the bill was almost a $100. When I asked for a detail of the bill he got upset and printed out a copy of items that we never ordered. After pointing out that we never ordered half the items on the bill, he pressed a few buttons and out came a bill that was half the amount. Without even apologizing, he just replied "I thought you were sitting at the other table". I didn't want to leave a tip, but a left one only because I didn't not want the server to be penalized for the shady and poor management of his employer.
I totally would not go here or recommend anyone else does. Food eaters eat at your own risk at this place!
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The food was disgusting, asked for burger medium rare and came well done, and greasy. Told the waiter but he didn't do anything about it. Ordered a waffle that was clearly very old, dry, and reheated, told the waiter after taking just one bite of it, again, he didn't do anything, brought the check and I had to tell him myself to take the waffle off the check. The kitchen will NOT do substitutions, even though the restaurant was empty and just needed to exchange one side for another. Waiter suggested I just pay for the extra side because it "was just $6"... After expressing dislike, waiter didn't do a thing, there was no manager to apologize or anything of that kind. Will NOT be coming back here, and if it's like this when they are empty I can't imagine when they are full.
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Traveling from out of state and stopped in for Breakfast (about 9 on a Friday morning). Three of us ate (a LOT) for about $30. Between us we had french toast, eggs, waffles, potatoes, bacon and fruit. We did not have to wait to be seated and food came pretty quickly. We will definitely stop in again on our way out of town. All the food was amazing and we can't wait to try something different!
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