Time Warner Cable

Best experience ever!!! Read all of these negative comments and I was a bit scared of going but when I got there I was met with kind, caring professional agents that helped me resolve my situation. WAY BETTER THAN CALLING!!!!

Time Warner, the internet services sucks. As of October 19, I will switch to Verizon, they have the best internet service. O and they charge you money for any little thing, your bill will not be exactly what they told you when you signed up. I am come from a big family and little by little everyone is switching to Verizon, better service.

Always long lines. Only two booths are open out of 4+ even when there is no space left inside for people waiting in line. You have to wait at least an hour to just drop off an equipment. Checked 3 days in a row - same story.

People RUN don't WALK away from Time Warner but RUN !

7 times tonight I and my 8 year old daughter would jump out of bed, shaking beyond believe, to the sound of the ANNOYING and INEFFECTIVE Emergency Broadcast System. I hate you Time Warner. There is nothing to enjoy in having you as a provider. I had you for the past 25 days and for the past 25 days we would jump out of bed at least 3 times every other night because it is the Weekly / Monthly Broadcast System; since it is Weekly / Monthly, then why in the world does this sound go off and triple the sound of my T.V. set for about 30 seconds,screaming the BUZZ , hurting the ears, on a daily basis ? Why would you do that to people ? Ridiculous and my daughter and I are still shaking and worried that the next one comes on tonight. She has school in the morning but is too afraid to fall asleep cause she has waken 7 times already. Tonight was the worse. As of tomorrow, no more Time Warner for us. We are changing back to Verzion

Another thing is the bad internet speed and the minimal channel choices and Time Warner promised us so many channels for X amount of dollars and when the installer came , he informed us, thats not true , we had to pay more money for those choices. Good bye Time Warner. People RUN don't WALK away from Time Warner but RUN !

Don't do it!!! Just getting them to do the install is a pain. I have taken 3 days off now, they keep failing to make the appointments. Then they tell me I can get a self installation kit but I would have to go back in the queue if it doesn't work out. What a way to treat your customers. I should have stayed with Verizon and DirectTV. These guys and the service sucks!!!