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Reviews to Tiger Supplies Inc
If I could leave no stars I would! Started off great when I ordered from them. Then I needed our lazer recalibrated so when I called "Chaya" she told me once they received it, it would take a week to be worked on and then sent back. It was delivered on 10/14/15 once two weeks went by and I hadn't received it back I called Chaya would said "they were closed for two weeks" yet they signed for it during the two weeks she claims they were closed and we also spoke on the phone during those two "closed" weeks. She claimed to have it expedited and free of charge for everything and she would be emailing me my confirmation number. Today is 11/4/15 and I have no confirmation number and no lazer. Chaya now immediately transfers me to her "manager" when she hers my voice or leaves me on hold for several minutes. No one will answer any extension and no one returns my calls now. NEVER AGAIN
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My experience with Tiger supplies has by far being the most fascinating and reliable one. They provided me with tremendous large storage boxes and bags for my business holdings. I am truly thankful to them. They are better than any others.
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Ordered two battery chargers and paid with PayPal.
Received email today that they were canceling my order with no explanation or reason why and refunding my money to PayPal.
Now, not only am I not getting my chargers, they have tied up my $300 dollars in PayPal Land and I cannot order from another site till I get a credit processed.
Beware of this practice, as they draw you in with low prices and then this happens.
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I bought two 360 Prisms and one of them came broken. It had been dropped (You could tell due to the giant dent on one of the bottom corners) and so there were chips throughout all the glass. It was also missing all the packaging when I received it so I am still wondering if maybe they sent me someone else's return? Anyway, when I called to return it, I got a great customer service agent who told me I could send pictures to his supervisor, Chaya. I sent them immediately through email, and when I still hadn't heard back from them for 2 days, I called. They hadnt received it so I tried again and they were having issues on their end so they agreed to ship me a replacement with a return label in the box. Two weeks later (on a Tuesday) I called Chaya to see where my package was and she put me on hold to call Fedex. She told me they were delayed and that it would be here today. When it still wasn't here by Friday, I called Chaya again and she said it would be here today. I asked for the tracking number and it ends up the label hadn't even been made until Wednesday! It was also USPS, not Fedex >
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It’s always been a pleasure to deal with Tiger Supplies Inc. They are the best in their products and services. According to my personal experience they are one of the leading engineering suppliers provider. The surveying equipments that I have bought from them are working very very well. Their delivery service is also very fast. I want to be in touch with them for a long time.
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