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Reviews to The Wine Shop
terrible experience don't buy
they never answer phone.. and don't respond to emails or their website customer service form.
I placed and order and sent repeated emails, left a cell number to call back.. no response. no order shipped nada.
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they are rude and do not communicate. You can send emails and make phone calls and they will not return any of them. You can make an order and you can sit and wait and wonder when it might be ready. They will not reply to any of your requests for an update. They also will not anyone else to pick up the order than the person who's credit card that was use..... "that is common sense!" Most websites will let you order and ship to another address than the billing address, but not this place. Even if both parties are on the invoice they still will not give it to you. Don't waste your time, nothing but a run around and a waste of time.
I think they biggest thing they could learn is to communicate with their customers!!!!!!
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A Google User
Reviewed February 24, 2012 23:23
- Excellent #4079
truely and one the most exellent places to buy wine both on line and instore. i would never guess that place could fulfill my crave for special wine of my taste. i have had an exellent experience with both the owner an sales associate, they have went out of their way to satisfy my needs .... truely amazing service and products where at my finger tips when i thaught they wern't available and surely my order was on time...... thats my new place to shop for wines... thank you verry much..
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A Google User
Reviewed March 11, 2011 01:43
- Excellent #4080
Selection and prices can't be beat. Would never guess that this place could compete but I was pleasantly surprised. The owner is a great guy so I don't understand that crazy post. It's nice to deal with a person who knows his wine and has lots of suggestions. The workers are extremely helpful as well. I will definitely shop there in the future.
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A Google User
Reviewed July 7, 2010 17:49
- Terrible #4081
Under no circumstances should you bother ordering online from these con artists. As I discovered after they botched my order, they provide a fake phone number and don't respond to emails.
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