The Whole You Spa

I had a hot stone massage and a microdermabrasion in the Spa and all I have to say is "OMG" I left there a brand new woman!!!... I will be returning soon ;-)

Beware! I went here for acupuncture and had the most horrible experience. The old man who performed it on me seemed like a strange person. It was my first time ever doing acupuncture so I had no idea what to expect. After he put needles in me a few of them were very painful. One made me bleed from my forehead. He told me to relax but the room was basically in the waiting room so I could clearly hear the office women talk, answer phones, and laugh really loud. I heard the office doors open and close non stop. It was far from relaxing. I told the "acupuncturist" I wanted to leave after 15 minutes. When he left the room and I got dressed I noticed he had left a needle in me that I had to bravely remove myself. Just awful!

The one and only reason I chose this spa for my very first massage ever is because they advertised a dry skin therapy massage. Considering what this past winter did to my skin, I was sure that this type of massage would fit the bill.

The dry skin therapy massage offers an exfoliant applied with a brush, then followed with a proprietary moisturizer. I got none of that. What I got was an exfoliant applied by hand and a deep tissue massage that was more than worth being mislead into thinking that I would receive a dry skin therapy massage.

I don't blame the masseuse for not giving me what I requested. As a matter of fact, he informed me before the session began that the dry skin therapy massage was just "a gimmick to get [me] in the door". I could have stopped the session and left at that point; however, I did initially want to experience a deep tissue massage, and because he was so blatantly honest with me, I decided to continue the session.

This particular masseuse was more concerned with demonstrating to me that it was a deep tissue massage that I should want to experience in order to become educated firsthand on the importance and benefit of such a massage for a person with my particular circumstance. I'm more than glad that I decided to stay because he more than achieved his goal. I am now so very aware of the value of a deep tissue massage to manage and control my specific situation.

Before I become a customer again of this type of business, I will make sure to take with me a print-out of the item or service that I'm requesting so that I can make sure beforehand that I'm going to receive the service that's advertised.

I have already scheduled my next deep tissue massage at this spa, and I have requested that same masseuse. As a matter of fact, I have so much respect for his integrity and professionalism that I will not be scheduling a service at this spa unless Mauricio is available.

Although the massage was nice I left upset. I bought an hour long Groupon massage, and was only given a 45 minute massage. When I complained in person I was told that they are very honest and don't cheat. I later sent them an e-mail complaining and yes they admitted they were wrong and did offer me 20% off my next FULL price massage, but would not offer me a partial refund for the time I had paid for but had no received at my massage.

I went in there to schedule an appointment. I wanted the Woman on their Voicemail but they told me "She no a work here no more". I tried to use the coupon that was on their website but it expired 4/30/12!

After all that I still got a full Ear Candling session it was all worth it. I had the best time of my life. I enjoyed every minute of it Thank YOu.