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Reviews to The UPS Store
Absolutely nothing. I was overcharged and did not realize it until I left the location.
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the staff is great but the hours listed here are wrong! it's open 9-3 Monday-friday
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This is the best UPS ever, been using them for years, very cooperative, friendly, helpful and honest. I don't know what these other people are talking about. Maybe they are insecure people, or they don't know how to interact with humans.
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The staff at this UPS store are always friendly and helpful. I had my passport photos done there and they helped me with my passport renewal application. I have found it to be a very convenient place to get documents notarized. And of course, sending packages from the store is very easy. They also let me bring my dog in with me because they have a pet friendly policy. :) Overall I am pretty happy with the store and glad it's there.
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I have been using this UPS office in Montclair for over ten years. They are dependable, honest, cordial and very, very busy. They service a large volume of people. The young people that work there are very competent and if they know you, they always speak when they see you, unless otherwise engaged. When I started going there, a young man named Leslie was the manager. He always had a smile and was a terrific manager and customer service representative. I do think he set the tone or the young manager and staff who followed. The current staff are great. So get to know the staff and the owner Peter and his wife so they so they will know you. Be patient and smile. In my experienceif you give a smile, .you will get a smile.
Kind Regards,
Jeree Wade.
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