I have never had such a horrible experience with any company as I just had today with this UPS store retailer. I needed a notary and went in yesterday morning to have some documented notarize. Simple right? Well there one was one form that needed to be notarized as well. As I asked the "obnoxious" Frank who is the notary public, if I needed to have the 2nd form signed and witness and sealed as well he said 'no.' I than said are you sure because this was important to me and I needed it done correctly. He said no again. I said well let's do it anyway because I didn't want have to come back if it indeed had to do it. He said no, it was for the other party. This was after my total amount came to $42.00.
Hence today, I got a e-mail from my attorney and said that the 2nd form was not completed and that it needed to be done and sent overnight again. So I went back to the location to get have the problem corrected. Of course he corrected the actual form but I asked him would I have to pay $35.00 to overnight "HIS MISTAKE", began to scream and shout at my husband and I in front of the store employee and customers. I told him that I thought it was unfair for me to pay that amount again, even after asking him to lets go ahead and fill out the form and notarize it and if it was wrong then let it be.... because it needed to be done correctly and I didn't want to return. He got directly into my husband face and told him, screaming at him, "I am not a lawyer!!! It is not my job to know what you need to have sign or not!!!
As a normally calm person I am this arrogant jerk had me steaming. His rudeness and behavior way totally uncalled for. Myself will never ever step foot into this business again and I will tell any friend (or stranger) to do business with the UPS in Maywood, NJ. I ended up going to the Post Office in Hackensack and had the documents sent overnight... the total price was $19.99. So in the end I got screwed more than one way.
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