The UPS Store

If you need to get something notarized, be prepared to be given a list of excuses as to why the notary man isn't there. Vacation, emergencies, leaving early, you name it. Took me a month of calling and confirming his availability to finally get my documents notarized. If you can go somewhere else, go there! I couldn't given the nature of my needs. I'm definitely done with this store!

My experience with this merchant was good. UPS clerk was polite and efficient.

Great experience. Definitely better than other UPS stores.

I went to send money on moneygram and I found out that he doesn't take the debit card to send money. So I asked him what time do you close the money transfer service? He said 5 o'clock. So I told him I will run to the bank and come back with the cash. I came back with the cash at 4:55 pm , a different guy told me that they are closed. I explained to him that I still have mins. He answered me with it's my business I don't want to do do it. So why did he let me go running and come back rushing for nothing. They don't honor their schedule as if we live in a third world country.

UPS has terrible customer service no matter what location or service they provide. Just last week I received a birthday gift package delivered via UPS that was not only extremely difficult to pin down (terrible customer service on that end, and just not intelligent workers on the phone lines) after a week long headache trying to get it delivered, it arrived bashed and barely holding together and the contents were broken to bits.

I had to call this location about 10 times before the line connected. It was busy the first 9 times I called. (how are you a print and copy source if you don't have a multi line system capable of handling many calls?) The representative who answered the phone was very short with me, unwilling to assist me or answer my questions fully. He was only interested in getting me off the line as quickly as possible.

Do yourself a favor and go to Staples. They're much more pleasant, willing to help, and probably cheaper. I feel like a guest with them rather than an unexpected visitor overstaying my welcome like UPS has made me feel multiple times this month.