The Ritz-Carlton New York, Battery Park

Good rooms, quieter area of the city. All of the staff was very polite and friendly, especially Nino. He was super polite and worked at the front door. He's a true New Yorker and was awesome to my brother and myself. The only drawback was the restaurant - didn't match the same quality as the hotel.

Great spot at the southern tip of Manhattan. Beautiful views of Lady Liberty and Ellis Island. Not the place to be for nightlife, but not a bad launching point.

Save your money.
This Ritz-Carlton perjures any notions of luxury. Don't be conned by the shock & awe campaign and get fooled into thinking, "It must be good, it's a Ritz-Carlton." This hotel is inspired by P. T. Barnum. (There's a sucker born every minute.) The Battery Park NYC location should be understood to be just what it is: A tarted-up Marriott in a prime location. The furnishings are nearly identical to two other Marriott’s I’ve stayed in. (Grand Junction, CO & San Diego, CA.) That wouldn’t be a knock if the sign out front didn’t say, Ritz-Carlton. Glaring omissions, wantonly poor room design choices and an inattentive staff marred our stay. These issues are egregious for any hotel, especially in this price range. At least when I stayed at other Marriott’s they had a refrigerator, a coffee maker and were half the cost. Getting a bucket of ice to the room shouldn't take an hour- on two occasions! The bathroom features a tiny shower, a tiny toilet area and an ordinary tub. The poor lighting makes this hard to tell, however. The 2 West bar is pathetic. The liquor selection form the beer cart on a public golf course is better. Blue-Collar beer offerings and a Gin & Vodka selections poorer than a Preacher's wallet and matched only by the bartender's indifference. This might all be excusable if it said Marriott on the door instead of Ritz-Carlton. I’m glad to pay premium prices but I expect a product consistent with this price point.
The Battery Park Ritz-Carlton location gets a huge FAIL.

I'm a culinary arts and hospitality student at Monroe College. I called the Ritz Carlton hotel because I'm doing an article on the hotel and based on what's the hospitality industry is like and what are the responsibilities of a general hotel manager and what's it's like. However I was introduced to a rude staff member on the phone who hung up on me. I'm a freshman college student who just wanted to learn more about the hospitality industry, this hotel is by far one of my favorites but now it makes me question the staff. I may not be a future guest but the hospitality management program at Monroe College will be a part of the hospitality industry. All we want to do is learn more from it.

Extremely rude desk man. I don't know his name, wears glasses, wears makeup (especially eyebrows) and is around 50 years old. I entered the hotel as a guest and he got up and in my face claiming I wasn't a hotel guest and I was a "scum from the street." He then scolded me to leave the building immediately, so I did and I got my money back from this place. This man should be fired and be living in a cardboard box.