If this building lived up to its potential, I'd easily give it 5 stars. Previous owners did not invest in maintaining the building. The current owners seem to want the building to meet its potential, but a couple of decades of neglect cannot be fixed overnight.
First The Good. 24 hour door staff, all utilities included in rent so you have no additional bills. There is a small laundry on each floor. There is a parking lot with both covered and uncovered spaces, but the fee is considerably higher than others listed on this website (at least $100, maybe $125. I don't have a car.) They are currently building a large laundry room with multiple machines, and are supposed to be adding some small storage units (for an additional $60/month when they announced it.). Most apartments have now been renovated, but I'm not sure if all units have been renovated. They don't have the most modern decor (no marble counters) but they are basically nice. I believe they renovate them when the tenant moves out. There is a small gym, a pool, a clubhouse area and a playground for kids. The other tenants are friendly. The maintenance staff responds very quickly to maintenance requests for your apartment. They have 3 carts that you can use to take items like groceries or UPS deliveries up to your apartment. The apartment are quiet with decently thick walls and floors so you don't have the noise issues that you can have in many other buildings. They also have a tenant portal on the internet.
The Bad: The building still needs some cosmetic refurbishments. You notice this when you enter the building. The elevators are malfunctioning a lot. Really a lot. They probably just need to be replaced, but that is a huge expense. There has been a lot of problems with the AC this summer. Its been down 3 times already this summer, each time on 90 degree days. I've never lived anywhere where it went down even once so for me that's a real problem. There have been complaints about the back gate to the parking lot not working letting non-tenants into the building.
When I think about it, I think I'll upgrade my rating to 4 stars. I'm just really annoyed right now because of the never-ending issues with the elevator issues and the AC since it was 90 degrees yesterday and today. Because despite the issues, it really is a pleasure to live here.