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Reviews to The Jayson Company
We called 3 different contractors before having our furnace replaced with Jayson. The first company wanted $6000. The second said it would be $3000 but then later said it would cost $4500. We were about to go with this quote but they were rude so we then called Jayson. The Jayson people were great and their bid was also the cheapest at $3500. They installed a new furnace very quickly and it's been working well and it has a ten year guarantee. They also provided us with portable heaters while we waited 2 days for the furnace to arrive, so the house wasn't freezing all the time. I would recommend them. Out of all the companies we tried they were the best and cheapest.
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Bought a new water softener and had them install. There were a few issues with the installation however they were addressed and take care of. The product is great the service could be a little better but overall i would do business with them again.
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Do not bother with this company. The office staff is so rude and unprofessional if you can ever get someone to answer the phone or call you back. I actually had someone tell me well your issue is not my priority right now I will call you back when I have time. I have have workers come out 4 times to repair equipment. A few of them were so condescending, speaking to me like I was an idiot. I called for a new filter for my system 2 times they have sent me the wrong filter. I sent it back with the last person and they are still trying to bill me for them. They are also trying to bill me for a lease on a water system that was put in my house mid Dec but they want payment on it for Oct, Nov and Dec. Yet when I call accounting no one answers and no one calls back. They are a horrible company. This was part of a lease I inherited when I bought the house. I certainly wouldn't have picked this company ever!
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I have used Jayson Company services and two of their subsidiary companies and across the board have had only positive experiences. (I guess most people only write reviews when they are disgruntled or unhappy, and not when they are pleased with the services!)
I have used Jayson Companies for work on my central air conditioning, and could not have been more pleased with the response, both when I called for an appointment and the followup and by the technician and work.
I have also used 2 other Jayson Company subsidiaries - Plumbing Service Group and JoeJunk. Plumbing Service Group installed a new dishwasher, hooked up an icemaking unit on a new fridge and installed a garbage disposal. All this service was completed by a highly skilled, very pleasant and professional technician. I also felt their pricing was fair for the work done.
I used JoeJunk at my office to remove old desks and a lot of waste from an office renovation. Same thing, responsive, fairly priced and have recommended them to a number of other friends and businesses.
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NEVER USE THE JAYSON COMPANY FOR ANYTHING; THEY ARE A BLATANT RIP-OFF!!
I own a 2 family home in Clifton NJ, and I called The Jayson Company to repair a broken Blower belt on the AC unit in the attic an $ 8 Dollar part according to their invoice. I was charged in total $816.32. After repeated calls to their Service department and Accounting office, I thought they would quickly see their errors and acknowledge their mistake. No answer, I called the owner Mr. Jayson repeatedly and never got him on the phone or a call back. We paid $266.43 way more than is customary to replace a Blower belt and then they started to bill us interest on the disputed balance.
The technician billed us for travel time, from where I do not know maybe Baltimore, and told us we needed new filters, my wife asked what size, (we have a Home depot within a mile and never authorized him to buy us 12 filters) and now their Son became an attorney in June of 2011 and is now suing us over the un-paid balance, By the Way the Legal fee that he is adding to the disputed balance is 1/3 of what a no nothing technician charged us to replace a belt. That's pretty funny .
DO BUSINESS WITH ANYONE ELSE BUT THE JAYSON COMPANY, YOU WILL BE SORRY IF YOU DO.
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Rating: 1.90
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