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This is the place for all Stuyvesant students to go to. The food is cheap and is prepared so fast, you don't even notice that you're waiting in line. Truely, this is the place to og if you want some good tasting food that takes almost no waiting. I think it would benefit from a little bit more organization. Many times have I seen glass jars fall over and the contents spilling over the floor.
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The place to go for Stuyvesant kids. It's a well priced lunch and the food isn't bad. It's a lunch deli to most, but to us Stuyvesant students, its like a 3 star restaurant. It should be a duty of upperclassmen to tell freshman about terry's. The Stuy experience is lacking without a weekly trip to terry's.
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Terry's is awesome! I have went to Terry's throughout all of highschool and recently returned there when I was in Tribeca. The service absolutely has not changed. They have great sandwiches and they will make sure to get your order exactly how you like it! They have great hero sandwiches, but I prefer the pizza bagels!
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As a long term denizen of the neighborhood, and a good judge of character and management, I strongly urge people to avoid supporting Terry's with purchases of their goods until management demonstrates they care about customer and the community. Sadly, most posts on sites like Yelp are instigated by exceptionally good or bad service, and this falls into the latter. I have lived in 41 River Terrace for four years, and have never been treated so poorly by an employee, anywhere, as I was today at Terry's Deli. I have spoken to management and await decisive action, but until then, encourage everyone to select a new deli - such as the 24 hour deli just 100 feet down the block.
The issue started out very small with a problem that has occurred more frequently than it should. A sandwich I purchased was missing an ingredient - in this case the tuna in my tuna sandwich. I begrudgingly returned to the store to have it added, when the real problems began. The sandwich maker immediately chided me that it was I who made the mistake and did not tell him to add tuna. Instead, I had only requested vegetable toppings, no meat, on my sandwich. For context, I'm a man in my 30's, I also bought a muscle milk, and the only sandwich I order there is a tuna sandwich - every time! I tried to brush this off, and also pointed out that I had not forgotten to tell the cashier I paid for a tuna sandwich, and for which I was charged. I was still willing to let this treatment roll off my back, but he insisted I admit I was wrong before he would fix my sandwich, and became angry about it, complete with expletive. At this point, I voiced my displeasure and requested his name and to speak with management. I was told his name is "Mr. Nobody" and management is not available, nor is there a phone number. This strikes me as an unusual way to manage! Sadly, other employees whom I know for a long time stood by and watched this unfold, unwilling to intervene, or offer a name and number for the manager, either.
What this made me reflect on is the following. Without accountability in the store, and a respect for members of our community, what other disagreeable things are likely going on behind the scenes? Are they responsible stewards of our families and children who trust Terry's to provide wholesome food and other products at reasonable prices? Out of respect for this Trinidad family-owned business and the other delis they operate in NYC, and for the vast majority of the staff whom I have befriended over the years, I am refraining from further action. It turns out Mr. Nobody does have a first and last name, and it's on the lips of management right now. I am awaiting swift and decisive action to convince me that they do care about our community and their patrons. Terminating Mr. Nobody's employment, and visibly educating staff that there exists an obligation to care for and respect community members would be a good start. In the meantime, I will be shopping elsewhere and suggest community members do the same.
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