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Reviews to TD Bank
Free checking with $100 balance. I use this bank for the ATM's only. They also have a change counter for customers. You can also bring your dog. Long wait if you need a customer rep (which you have to use for currency exchange).
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Love the TD bank! And this one is so close to Prospect Park I can go for a jog then pop in for a bit of banking!
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i got news for you haters, you don't know how good you have it, no bank is perfect, TD is open on the weekends, the tellers are nice, they have that cool change counter, free lollypops, no hidden fees which is more than I can say for most banks... Five Stars!
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Worst bank ever. If I could give 0 stars, I would. I have visited this location numerous times in attempt to get a pre-qualification/pre-approval letter for a mortgage, and countless times I was given different information by different people. I was told they could help me - where I waited over an hour to be seen. I was asked to provide a bunch of figures and names that I did not have with me, and information that typically was not required to be provided by the applicant. When I asked Marshia, the woman assisting me, to provide me with exactly what information I needed to bring with me next time so my following visit would not be as pointless as this one was, she said she didn't know. She continued to say that she had been providing mortgage preapprovals for years - and yet she could not tell me exactly what information she needed from me? Hmm sketchy. Two visits following this one, I decided to give up and go to a more competent bank, Wells Fargo, where I got my pre-approval 30 minutes into my first visit. I am completely dissatisfied with TD bank, and suggest that others look for assistance elsewhere, because you'll just end up wasting your time like I did. Not only is the staff filled with uninformed individuals, the lines are always ridiculously long and slow. The only reason I still go here is because its conveniently located next to my house. However, I'll be switching permanently soon. I urge everyone to stay far from this branch - it'll make your blood boil.
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Not a great branch, which is unfortunate because it's so close to where I live! Although the employees are always extremely friendly and courteous, the customer service is always quite slow and a lot of the representatives are not as competent as they should be. It's happened to me many times that a customer service representative at this branch will made some sort of error during a routine visit, usually causing me to have to jump through a ton of bureaucratic hoops to sort out. For example, I signed up for a TD credit card through this branch, and the rep took down my address wrong, causing my credit card and bills to get sent to the wrong address TWICE before they fixed the mistake. They've also given me wrong answers to simple questions multiple times. At this point I've learned not to go to this branch, except for basic ATM and checking services!
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