TD Bank

staff has always been helpful,and gone out of their way. the hours are convenient for me and i never had a complaint.

The must unfriendly TD Bank. I changed to TD bank because of the great warm customer service. Not this branch!! This Staten Island branch NOT one smiling face on a Saturday morning. As I waiting in line I notice not one thank you for bank tellers as customers left. I actually had to say hello to my teller first and she responded with "how can I help you." She repeated it again for I just stood there waiting for some greeting other than flat face look. I finally jokingly commented to all the tellers " what no smiles this morning?" for the manger was also behind counter they all just frowned and still no smiles. My teller responded with I said hello and the bank manager grimaced then just walked away to her desk without a word. In the end my teller gave me the wrong denomination if bills u had asked for and when I pointed this out she tried to correct me in what I asked for. I said yes large bills in 100s and also fifties when she gave me all 100s. Then she said she could change them AGAIN. I just shook my head said no thanks and walked out..I should have used the ATM!

Worst drive thru ever... Took him out 15 minutes for one cash transaction.... He was eating snacks the whole time and dont even bother greeting customers.....

2007 this bank was commerce and it became td. I had a joint account with my sis because I was on disability and not able to make decisions for myself. At this time I was diagnosed with a terminal disease that is incurable and going into surgery on christmas eve. My sister went bankrupt and the bank confiscated my money citing that the money was my sisters. It wasnt it was my SSI money. I went to ask them to give it back because it was the LAW. The woman who took care of me as well as her boss an assistant manager made fun of me, they laughed and me and smirked. I told them that this is not an accountfor my sis and she was nasty to me. They could see I once deposited my brothers check, a rebate check from ebates and a grandmothers birthday check to me which was a gift... she used that to prove I used the account for other things. I said how can you do this its christmas she smiled .. and it was so evil. No response.. just evilness. I spent christmas in a hospital knowing my money was stolen and I couldnt do anything about it. I went back learning the law after 4 months of recovery the person saw the account was flagged for being inactive and I told them to close it.. they said that there is a closing fee if its under 10 dollars cause there is a mininum withdrawal and that if they withdrew it it would go under.. I told them SUE me for it so I can show the court you took my SSI money. He gave me the 10 bucks and closed the account. Just beware of this bank. They did something unethical immoral and nasty to a disabled person who makes under 500 dollars a month because they could.. they all get salaries and drive cars when I need nsaids to walk and breathe. So beware.

Do not bring your coins to the counting machine .they rob you .I count all my change 3 times then I tooked to this bank and the machine was short
with $27.85 2 o 3 dollar is ok but $27.85