Rate and write a Review for T-Mobile Long Island City
Reviews to T-Mobile Long Island City
The staf is not friendly
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I had a great time visiting this store the sales rep Estefania helped me and explained everything i didnt understand also the manager Kauser made sure she was doing everything correctly and they were both really nice and funny
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I waited a long time to refill the credit but that day they did not open on time.
So I went to the next t-mobile store
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Walked in on a Saturday afternoon to a not busy at all store, both female working had very aggressive attitude and did not know anything on the product I was interested in purchasing. Also, icing on the cake Irene I believe her name was brunette with glasses while trying to service me was answering and texting on personal cellphone not caring of a customer in front of her and when I responded on knowing more on the product and just wanted reassurance both ladies became more irritated. I would say both need to go back to the first day of training, if you asked me.
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Mitch took my info told me he would order me a phone. Two weeks later no phone came in. And now two months later I am getting bills from Tmobile and I do not have the service. After the first month he said he would fix the issue. Now I have a bill in my email for over 160$
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