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Reviews to T-Mobile Forest Hills
Wonderful Customer Service! Reps are knowledgeable and patient with questions. Love the vibe! Love the store.
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This store has the most incompetent employees I've ever encountered. First, I ordered a phone from the store and they sent it to the wrong address, so I had to cancel the shipment and pick it up from a UPS location. Next, I wanted to switch my number over (I was an AT&T customer previously) and a different employee entered my old number incorrectly so my number never switched and I had to do it again over the phone. If you ever need T-mobile service, go ANYWHERE ELSE.
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great customer service
sales rep know their plans and phones
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