Rate and write a Review for T-Mobile Brooklyn
Reviews to T-Mobile Brooklyn
Having trouble porting my business number over.
May the store manager is a Tiger! and on it.
Thanks
Mark
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Worst customer service ever. Manager argued with me about exchanging a broken phone case which was less than a week old. I understand there is company policy but if my family spends thousands of dollars a year on our cell phones they should be willing to exchange a broken case. Called customer service and they promptly redirected me to a store that allowed me to exchange my case with no questions.
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Its a busy street , so sometimes theres lot of people , but they are always nice , theres always someone reaching to you inline to know what you need , and today , I met Jermaine , the manager , He gave me the best costumer care I have ever received anywhere in 8 years in America .He made me a mini sim card in moments , and as I was waiting for the process took care of 2 other people , being nice and respectful all along .He also added all my contacts from the old sim card in no time , GREAT SERVICE ! thanks!
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Terrible customer service. The employees are extremely slow because they are busy socializing about their personal lives.
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