When we walked in, we asked a woman at the knife counter if she could help us find out how much money was on a gift card we received. She pointed us to the main checkout and then said to her coworker, with whom she was fraternizing, "do I look like someone who could tell them that?" The fact that she works at Sur LA Table makes me think, "um - yeah, actually you do." That was followed by my husband asking her coworker if she worked there, to which she replied, "well, I'm wearing this, aren't I?" pointing to her apron, which he didn't notice. She then told him that they didn't have any metal spoonrests. I found one about a minute later myself.
Good enough selection but nasty, haughty, clueless, disinterested salespeople that make me want to run to Williams Sonoma.