Rate and write a Review for Superior Motorcycles
Reviews to Superior Motorcycles
Been going to Bert for at least 5 years. Never had a major issue, but he was great for small things. Recommended him to two of my friends and they have been very happy with him (more involved work done to their bikes).
I would recommend at least trying them out.
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Personalised service
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I just picked up my bike last weekend and am very pleased with the service at Superior Motorcycles. Fred Burfle said it perfectly-- when I'm there, I'm treated like a customer, not an annoyance. Previously, my bike was running on one cylinder and Dan, the mechanic, was able to bring it back to life and running better than ever. Shane was very responsive over the phone and took the time to answer all of my questions.
A minor issue I have is that service is a bit on the slow side. However, in their defense, my bike needed a good amount of work done. They're also a small shop, there's only one mechanic doing all the repairs, and they're much better than the other shop in the area so they have a lot of business coming to them. So just a warning, depending on what you need done, it may take a while to get your bike back but they do a solid job so it is time well spent. I will be bringing my bike back there in the future.
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Bought a bike in February from Bert. He advertised this bike at turn key ride across country. When we received the bike it did not start. Replaced the battery, the bike still did not start. Discovered the bike needed a new top end. (The engine had a lot of water in it from hurricane sandy), new carb and air filter, new wheel bearings, new starter, new charging system, new jack shaft, new inner clutch hub, and now it needs a new clutch. So much for turn key ride across country. Its July and I would just like to ride it down the street now. Reported to the BBB and a complaint has been filed with the New York Attorney General for internet fraud. Bert, you should have returned my calls.
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Decided to buy a bike from here. I Had the pleasure of dealing with the owner, Bert. He provided great customer service including picking me up from the ferry, being more than fair when it came to terms and price, and being generally friendly and pleasant. Further you could tell he was passionate about bikes. collecting some classics and formerly was a motorcycle racer.
You can tell he is a man who believes treating people right is good for business. In fact, a few folks came in while I was there and mentioned they came on a friend's recommendation. I was pleased doing business there and based on this first experience I will likely be back for service in the future.
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