Sunset Pediatric Dentistry

No Care for Patients and very long waiting. They Suck dont recommend

The worst pediatrics dentist. The stuff is really rude.I had a really bad experience here with my child, he do a really bad job..

I, too like the other reviewer, was turned away. The office refused to see my two year old who was complaining of pain and discomfort. Both of my children have been patients at this office, my son since the age of 6 months - he is now 9 years old. The "office manager" who checked the insurance eligibility insisted that the insurance wasn't active, even though the new insurance card clearly stated the current effective date. They urged me to contact the insurance company, which I did in the presence of the office assistants, who then asked to have the eligibility info faxed over. However, the dental department isn't open on the weekend - a fact that was shared with me by the dentist who also witnessed my futile attempts to contact the dental department. The staff was very matter of fact about the situation and showed no concern nor did they offer any alternatives to aide my suffering child. The dentist too showed no concern. My insurance company called two days later insisting the insurance is active and my child should not have been denied as the eligibility information was obtained by the dental office on the date of the visit so my child should have been seen as eligibility did not play a factor on the date in question. Needless to say, I have switched pediatric dentists and will not be returning to this office again.

On a side-note:
They do overbook patients to which it has often been standing room only. The dentist and staff are not very warm or caring towards the patients. The dentist does not provide many recommendations for oral care and just walks out of the room once hes done and retrieves a "goodie bag" that he shoves toward the kid and moves on to the next patient - never addressing the kid by their name or even giving a well wish as to the next time they will see again.

This place constantly over books their appointments. We had a 2:00 appt appointment and didn't even get called back until 3:45. The staff isn't necessarily rude but they all seem clueless on how to deal with patients or keeping things organized. This was our third visit here abd it will definitely be our last one.

Don't go to this dentist. The dentist refused to see my daughter despite her insurance company verifying her eligibility verbally and in writing. He was all too happy to send us on our way regardless of my efforts. Before I left he accused me of attempting to commit fraud and admitted that he thinks everyone in the neighborhood he serves regularly lies. Reception/mngr was similarly unsympathetic. My insurance company was dumbfounded. Avoid at all costs.