STORAGE FOX Self Storage

Karen goes above and beyond to make sure every customer is happy....

Karen provided excellent customer service. She was very pleasant. You can tell that she is very knowledgeable, as she answered all of my inquiries.

The BEST!! Is all I can say! They were reliable, always ready to help and so convenient to the City. Especially Karen the manager for without her I would not have used the storage facility. She was very helpful and ready to offer any help she could! I would Highly recommend Yonkers Self Storage. Ask for Karen the manager...you won't be disappointed!!

Have had a good experience with this company. Karen is very responsive and friendly. The place is always clean and they deal fairly in my experience.

Find anywhere else but here. Everything you fear about storage places are realized. They lie, and cheat, and do not honor contracts. I was told I would get their web special: 50% off for 6 months for a 10 x 10.

After 3 months, i was charged the full rate.

When I balked, every excuse in the world was given: it was an old advertisement, the person who gave me that discount wasn't authorized to do so; that special was for new customers only (I was a new customer at the time - I mean, it can't both be an "old" ad, and me not a "new" customer...at the same time, both arguments don't work). They finally agreed to 4 months and, as a concession, 25% off the next months' storage. However, I found out 2 months later, they lied about the 4 months they'd agreed to!
They rebutted the charge to my Chase bank to get the 50% BACK...causing me to then get overdraft fees charged.
They make all sorts of promises to GET your business. But once they have your stuff, then they play really dirty pool, renigging on every promise, overcharging, extra fees...and as they're not federally mandated, they pull every trick in the book.
I'm moving my stuff as soon as I can. These guys are real scumbags.