Starbucks

There's a waiting time here because it gets really busy but service is good and location is great.

Love Starbucks but this place is very understaffed.. Especially on the weekends.. One person to make drinks and run the register is a little ridiculous.

Service is terrible. Up until this location I was sure a "Venti dark" could not be messed up, I was wrong.

This place is always jam packed with tourists waiting to use the bathroom. The line takes up a pretty big area in front where the coffee line is. Service is ok, though the wait for your drink can be long. They run out of pastries/sandwiches/snacks because of the constant stream of tourists, though the line for coffee line tends to go pretty quickly. Not a ton of seating and the little bit of seating is pretty uncomfortable. BUT when the weather is nice, there is seating in the plaza in front which is pleasant overlooking Battery Park (or rather the tour buses parked in front).

After a long hot day waiting in line for a ferry to liberty statue, as a loyal starbucks fan, I went to grab a cup of coffee and coffee frappchino as usually. However the coffee is not hot and the frappchino was the worst I had ever bought. And the service was terrible. They didn't want to give you a free water even with purchase but they can dump two iced coffee easily for whatever reason.