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She hung up, and the "Bake Shop" doesnt even do 'erbal remedys. They dont go no fondooooo man
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horrible. Rude. Broken machines. Bs.
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I truly don't know what was worse, the product or the TERRIBLE customer service. More specifically "Patricia" I placed my order after being rudely asked "What do you want" and no not in a polite tone, then I sat down to try and enjoy my hot beverage and not only was it practically cold, there were tones of coffee grinds. I asked for a new one and was rudely greeted with "Nope bye". I was in shock that someone could be so rude to a customer. After that she began getting an attitude with a maintenance guy who works for stop and shop. The young man looked like he was ready to pass out from the heat (it was approx 90 degrees) and when he attempted to get a cup of water he was met with more rudeness. If that is how stop and shop condones customer service I will NEVER go back in that store let alone the Starbucks bar.
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