Staples

Double charged me for printing. It was only a dollar or two but its annoying.

Copy Center Always Does A Great Job!
I have done banners, posters, Christmas Card, fliers, raffle tickets, admission tickets and more. The work is always on time and done professionally. Good price too!

Thanks Staples Team!
Jim Shaw
AOH/MDP/SMS

not happy. went there they dont carry my ink anymore and tried to use regional water coupon that would be a free case of water free and was told its only 1 brand, but come to find out, its many brands. the cashier wouldnt budge or get manager. im fuming. will never shop here again. ill go to hazlet staples

I came here because my computer stopped working and I needed a new one. I ordered it Sunday and they said it would be done on Thursday. I called Thursday and they weren't done with it and that it would be one Friday. One day late didn't bother me at the time. I wasn't home all day on Friday and when I came home I expected to come home to my new computer only to see an empty desk.
I called next morning to see what the issue was and the woman on the phone was totally unprofessional. She kept putting me on hold only to ask the exact same questions again, 3 times. She said on the phone that it would be done in a few hours and that they'd call my house when it was.
Well when I got home from dinner with my dad I checked if there were any messages and there were none. So I decided to call and a man on the other end answered, "Oh yeah it's ready. And we weren't able to save some of the data."
My initial reaction was, well if it's done why the hell didn't anybody call?! Data saved or not!? I handed the phone to my dad before I did say though. Overall I felt like they kept making promises just to break them and some of the people there need to learn to be more professional.

I went there recently to have a work done at the copy center. The person who helped me was so rude. When I told him I had a picture on my flash drive, but wasn't sure what else was on there, he ripped it out of my hand and walked into the back area. I guess he loaded it on to his computer and screamed to me from the other room about which picture I wanted. When I came into the copy room to show him, I asked him about pricing and he just started spouting off numbers instead of walking me through the details.

Leaving feeling uneasy, he told me to return after 3:30. When I came to pick up, it took two people to find my order. When I got it, of course it was wrong. I told the girl it wasn't right, and she told me her machine was broken now, but to come back when it was working and they would fix it. HOWEVER, she gladly took my money for the incorrect picture and even charged me more money as if I had gotten what I actually ordered. She did apologize, but I still drove back an hour later to be refunded because I was so mad.

It is a shame because Staples does some really great work when they do it correctly. Someone should tell this location that there are about 5 other Staples within driving distance, and their poor customer service will drive customers to one that is more accommodating.