Staples

Awesome staff they help me get a laptop for my son in college thanks Christian easy tech guy was really helpful :)

Very helpful staff! The self service print center was down so a staff member walked me through an alternative option. He showed me all the steps until i was able to do it on my own. This is what customer service feels like.

The tech person on front desk refused to recycle a scanner, a printer and a laptop. He claimed they out of space and only accepted 2 out 3.

They're open Mon-Sun with convenient hours. Note if you are going to drop off an USPS package on Sat or Sunday. They will be picked up on Monday at 4pm. So it is better to drop off the package at a post office on Monday yourself.

The Staples employees behind the UPS Shipping department are INDIFFERENT UNPROFESSIONAL AND Incompetent ! Not all of them of cause......)))))
I came to send a package overseas. The girl around 22 in glasses, Greek looking, had NO IDEA WHAT TO DO!
She asked me what state Sweden was in !!! It took her 30 min to figure out the address in Sweden....And SHE ACTUALLY NEVER DID! I HAD TO HELP HER! Then the other employee was trying to help her and he did! Then they printed out a huge shipping label which wouldn't fit in a shipping slip...so she just placed the PAPER shipping label on the package and used brown tape AROUND IT! ther's no way it would get to Sweden! I asked if they had a big clear tape....She pointed on the counter:" its somewhere over there! " Apparently it was nowhere! I went and got it myself on the wall and taped it over the paper shipping label myself! I still have a feeling that it will come back to my house......I also had another small package going to California from College Point, Queens.
Guess what?!!! It was sent back to me, addresed to my daughter to the same address. My daughter lives with us!
I am wondering if it was a retaliation or a simple stupidity!!! Staples should never hire incompetent , untrained, unprofessional young, part time students who DONT WANT TO BE THERE, behind the shipping department! ITS OUTRAGEOUS and UNACCEPTABLE!!! I REALLY HOPE NEXT TIME I AM THERE.....that employee is gone!!!! orI will have to complain to Staples headquarters!!! I live in the neighborhood and send packages frequently!