St. Mary's General Hospital

The hospital has made great leaps forward. The physical plant has improved and the staff in nicer surroundings is nicer. Many of the Doctor;' have world class training.
Great to see positive changes taking place at St. Mary's

Food is terrable. 2nd night of no dinner. Staff is great,but food service is the worst.

[Major issues with billing, and sends to collections too quickly without verification] I have just used hospital's emergency room service and care quality was good. My issue was too minor to provide feedback on care quality. Having said that, they are really disjointed in their billing operations. I started receiving flurries of mail about insurance denials (which was not a real issue). Moreover, I think this place successfully confused me by using different billing vendors and you would have no idea who are you paying and what your total bill is. Very ineffective and frustrating. If you call the hospital billing they are sometimes clueless about the total outstanding amount. If you have to resolve any dispute about billing with insurance, they won't wait for you. They will be too quick to send to collections. And rest is fun!

To the complainers. This is a hospitall that opens its doors to all. In an urban setting you have to expect a huge amount of indigent patients (to those who don't know, those that do not pay) Look at Obama Care, a huge failure. Huge deductibles and high premiums. Only those getting it for free love it. The hospital is overwhelmed. Give them a break. They are lucky to cover the salaries of those harried employees that fail to wipe your asses hourly. Stop bitching or the next hospital will be in Debbie Wasserman-Schultz's basement.

This is the worst hospital ive ever been to. Not only are the nurses are rude and dont tend to the patients needs but the hospital does not provide toiletries to shower no towels no soap ect ect. and than when you complain they switch the script and lie about what occurred. The 6th floor which is surgery and infectious disease patients on the floor in 70 degree heat. It was so hot we needed a fan. Than when the nurse finally does come she justifys why shes not doinggher job and has security escort you out. My worst experience ever.