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Some of the staff are very rude. If you leave a message for Mr. Charles Jenkins, he doesn't return your calls. He totally disregards the parents concerns and he covers up for some of his staff that act inappropriately. I have had many problems with a Mr. Cooke and nothing has been done, they always sugar coat things. There are some pleasant staff members but the ones that are bad are just allowed to act that way so since they know nothing will be happen, they continue with the behavior. I had to have my son changed to a different apartment because it got way out of hand. Mr. Cooke put his hands on my son and the other staff from that apt tried to downplay it. If they see this comment, I don't really care because it is all true. They need to show more respect for the parents and for the children when they are in need and not just cover up for their employees. The employees need to know what is right and what is wrong and what NOT to do. Also they need to act like the adults that they are and not like little kids you just want to bully a child around because he spoke up.
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Would love to teach guitar playing in your institution
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