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Sprint is bad, and this location highlights that. They will give you the run-around, unless you are visiting to be indoctrined into additional monthly cost scam-plans. If you want actual customer service, switch to t-mobile or at+t (and that's saying something) unless you like being sent to stores that won't have what you want.
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This is by far the worst Sprint (3rd party store) I've been to, and I have been to quite a few. For anyone considering joining Sprint... Don't. But if you still feel compelled to do so, avoid all 3rd party stores, and visit a corporate store instead.
I dealt with most of the employees at this location (Christopher, David, Roger), and they're all collectively useless. I needed to return a phone I purchased there, and after multiple attempts of trying to get some help, I had to get matters into my own hands and do it myself.
Even from the beginning, the employee (Christopher) was unable to process my order, I had to get on the phone with corporate myself in front of him just to be able to buy the phone. I actually fell sorry for his being so incompetent. I understand these people must have little to no education, but a little common sense and logic would definitely come in handy.
Anyway, my solid advice is to avoid Sprint (if you already have ATT or Verizon). Their "unlimited" data drops and lags, and it's not reliable at all. Call reception is inferior compared to ATT and Verizon. Also, avoid this store, unless you want to be "helped" by mediocre halfwits who can't even get a product returned for you. Never will visit again, and I'll make sure I tell everyone I know about my bad experience. Shame on the owner, and shame on Sprint for allowing these morons carry their name.
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Excellent Service and nice staff that explains all details of phone no matter how many times I go there with the same questions! Lol
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What a great experience at this Sprint store. Andrew the manager was so. courteous and helpful as well as the rest of the staff. I will definitely recommend this location to my friends
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A Google User
Reviewed February 25, 2012 20:06
- Excellent #67028
I love this store! Tiffany was the best sales rep I've dealt with. Amazing team as well. Got the Galaxy 2. definitely recommend :)
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