Spa Nordstrom - Roosevelt Field

My most horrible Spa experience. The massage was bad , no pressure used in a deep tissue massage. Ask for polish and was told they had no time.

Really a good place

Went to a Nordstrom spa for the first time and will never go back! I am new to the area and chose Nordstrom for a deep tissue massage and manicure because I thought it would be a safe, reliable choice to get quality service. Boy, was I wrong! Not only was it the worst overall massage of any kind I have ever had, it was also not what I booked as a deep tissue massage at all. Very weak, unskilled Swedish type massage with virtually no pressure of any kind despite my repeated requests during the massage. I came out of the massage very frustrated, disappointed and feeling worse than I did when I went in. To top it off, the massage therapist kept hounding me for answers when I told her how unhappy I was with the whole experience, told me I was "too tense" and would not leave me alone despite my repeated requests to stop discussing it. I was so upset by the poor service and attitude, compounded by the fact the manicurist was also running late, that I had to just leave the spa without even receiving the manicure. The worst spa experience I have ever had in getting massages twice a month for over 30 years!