Soul Food Factory

Never coming back here again, horrible service and horrible food. The waiters seemed lost and my order took almost a whole hour. On top of that it was incorrect. I ordered fried chicken with mac n' cheese and yellow rice. The chicken had NO flavor, mac and cheese was alright and the yellow rice was disgusting. The corn bread was great though! But, defiantly would not recommend this spot.

Went in for a simple take out and the people were pleasant. Smiles and good vibes. The ox tails, collard greens, and rice were excellent.

I'm live in Baltimore but my Grandmom lives up here so me and my mother come over her often. The food here is great food is fresh and has great taste the only down fall was the Waffle that I recents was cold but the pancakes were warm but it still taste great. I definitely recommend this place for you to eat.

Soon as I walked in I felt unwelcome he looked down saw my 2 year-old and said oh you can take her back over there to sit down by the door immediately I can tell that my child was being a problem for him so I decided to stay the waiter started to seat us and the same man from earlier said (don't sit there it's too close to the flower light and she might knock it over). that item it was two tables away I was confused why he thought that but I just let it go

We finally sit down and they're hovering there were only one other party of people eating in the entire restaurant

I ordered my food and when we got there he told the waiter oh not the set my daughter's food in front of her.

So I ask why he said (oh she might throw the plate) I told him my daughter is potty trained and she does not throw place at her own house so. He had the waiter bring my child a saucer then he changed his mind tried to take the saucer back going to say it'll be easier for her to eat out of a styrofoam box. I just want then to go away i want to just eat my food but they still was hovering trying to start conversation but I just want to eat. Then in his attempt to be a part of my dinner I guess he said something to my daughter and she started to cry I told him she was going to cry. I really wanted to say could you just leave us alone and let us eat but I didn't put my food in a little to go basket that was already on my table since my daughter cant eat out of a plate according to him and I paid for my food but that wasn't the last thing that happened my food was roughly $23 I handed the waiter $25 and not only did not bring me my change he did not bring me a receipt so the whole thing was irritating if I could give the restaurant advice I would say don't hover over your customers while they're eating and keep your opinions to yourself about what you think or don't think a child might do all children are not the same and I resent the fact that you assume that my child was a problem child but she is not

Would recommend, would go back. Service was very attentive. Food was better than I expected. Very tasty, very fresh. I felt like I had a home cooked meal.