Solomon Appliance

After dropping off my mom's broken Bissell steam carpet cleaner at Solomon's I soon learned that the issue was profoundly more complicated than we had realized. Over the next few months they replaced a number of key parts, as per Bissell's instructions, that were suspected of causing the machine to sputter rather than evenly distribute the water. As knowledgeable as they were in handling these machines, there was obviously some hidden internal defect that resisted all efforts to get our appliance to properly function.Would you believe that Solomon's actually provided us, at their own expense, with a brand new machine as a way of compensating for our time and frustration? Solomon's obviously believes in top quality customer service and I would highly recommend them for your repair service needs.

Completely blown away! The fellow I spoke with repaired my KitchenAid toaster FOR FREE, as a goodwill gesture! OK, an expert like this could just take it and twiddle for a few seconds, and all was well. I'd taken it to the other "official" KitchenAid repair place on Cross Bay Blvd, Queens, and they showed complete disinterest and said I'd have to send it back to the factory, etc., etc. The fellow at Solomon immediately saw what adjustment needed to be done and that was that. Right before my very eyes. Now I don't advocate that everyone should go there and get free service, because I hope to support a business like this, which one could easily imagine having disappeared in some golden era . . . and golden they are! (I'm not generally anybody's advertising, but darn they were great . . . Check them out -- you won't be sorry !!! ) The gentleman there was a strong proponent for knowing how to fix things, not just fill the dump with it and buy a new one . . . my kind of guy!

We have been dealing with Solomon's for a couple of decades now and can't say enough about how hard they work to find items that enable us to fix products we don't want to throw away. They also do expert repairs on things we can't fix ourselves. It may be a small store, but they do a mighty good job!

Before getting into this Repair center, I gone through the previous reviews about Solomon's Appliance. Thanks for the previous reviewers who provided both positive and negative(I don't know why there are negative reviews) reviews. I had a problem in Waring Pro Double Burner. So, I carried it all the way from my home(Jersey City, New Jersey) to Solomon's Repair center(Brooklyn, New York) on 01st March 2014. The person who was there in the store greeted me, and asked me all the details of the issues with the Burner. After that, he filled details in the receipt and didn't even asked any deposit amount for that. He told me that he will call back once repaired. I got a call on 12th March 2014 saying that the burner is ready for pickup. So, I visited today(ie., 15th March 2014) to the repair center. He told me that the burner which I gave for repair is having some parts damaged. So, they ordered new parts for it. Also, he told that it will take long time for him to get those new parts. So, he ordered a brand new Waring Pro Double burner for me. I was shocked and asked him to provide me the old one itself having a thought that I need to bear full expenses for the new one. He surprised me saying that I no need to pay any amount for the new one and returned back home with a brand new burner with no charges. One of the best Service center that I ever seen.

I Highly Recommend "Solomon's Appliance Repair Center" as it is highly customer focussed service.

Nasty rude and no manners.Dont bother.