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Snow JOE , sun , joe, tyler. Daniels. 34
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I purchased a Snow Joe leaf shredder last fall and LOVE how well it works. I was able to use the shredded leaves as mulch for my gardens and actually wanted more leaves. I searched around on line and decided that the Snow Joe was the best choice and I was right. This season, I have used it but the motor stopped working. I called and spoke to Carina who was very helpful. I was using the correct gauge cord, leaves were dry not wet, wasn't over loading the leaves, nothing wrong was apparent to me before it stopped... I had sent in my registration card last fall and was aware that I have a 2 year full warrantee. The company is sending me a replacement unit. That makes me very happy. Excellent customer service, prompt solution, I will send the original unit back and do not have to pay for the shipping. Happy customer!
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This is such an amazing page. The team at Snow Joe + Sun Joe will always answer your questions and will work with you if you ever have a problem. I'm so happy with my Snow Joe + Sun Joe products! The Ion saved me from this brutal winter! I just started using the 18 inch Electric Chain Saw at my new summer home. I have never been happier! I can't wait to purchase more products.
Thanks so much! You guys rule!
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Cheaply made lawn mower..barely lasted me 2 summer seasons on a small lawn. The handles break so easily, screws come out without any warnings and the capacitor blows within that 2 year period which makes it impossible to replace cause it has to come from China. Stay away from this crap.
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The worst customer service I had ever received. The item I ordered was returned to them because UPS did not have an address with the item. After 8 days of telling them that I DID NOT REFUSE THE DELIVERY I finally gave up and cancelled the order. Idiots.
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