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Reviews to SinglePlatform Corporation
I never used their services. But the first impression itself! God! The sales people, they are so pushy and they don't respect your time. Normally I respect all the sales calls because I understand they are also human beings. I will let them know I will get back to them or give them email. This girl I spoke to, been so pushy and had any respect for any of the things I mentioned. Product may good, but please train your sales people. Please be don't like Yelp ad sales reps.
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Terrible..........charged 79.00 per month for almost a year with no demonstrated value. Then when I cancelled I was offered the program at 1/2 price and when I said no I was told they would now remove my menu's from various sites so potential customers could no longer see them. No value......then offered cut-rate to keep me paying and stupid threats when I didn't agree. Is this who you want to represent your business?? I think not!!!!!
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I run a high end restaurant on Long Island and joining single platform has been one of the best decisions I have made, they stream line the menu updating process for me and ensure my information is always up to date across the web! So great, I would recommend to anyone in the industry!
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I used Single Platform since my business moved 3 times in 10 years. There were different addresses and info all over the internet. They made the process easy that all the information conform and be updated. Big job! And for that they have FIVE STARS. That service was amazing. After using them a couple of years now it is not quite as useful now. I'm not fully convinced that I'm actually getting a return on my investment at this point. I plan on coming off the program soon. At this point I'm not sure that it makes sense for our business to still be using Single Platform.
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I received a call from one of single platform reps and he was pushy enough to convince me to try them. I explained to him I already had signed up for Yext which is basically the same thing. A few hours later I decided to cancel the service and the rep I spoke to was rude. After going back and forth and explaining to him I hadn't received any service from them he said he would have to get In Contact with he's team which would be 2-3 weeks before they can decide to provide a refund. Hold up.... You can't provide a refund even if I cancelled a few hours after I signed up? They hadn't performed any service what so ever. I called constant contact who they are affiliated to and they told me they would get a hold of them to cancel my service. Never done. Do not waste your time with this company. They are convincing at first but horrible customer service. I have an email from constant contact requesting to cancel my service. I easily filled a chargeback with my CC. Idiots!
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