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DONT GO HERE!!!!
THIS PLACE IS TERRIBLE!!! I got my UV Nail extensions filled here because my regular guy left the nail salon he was at. I came in for a fill and the replacement of 2 nails. They kept telling me the last person did the nails too thick so they kept filing and filing them down. Eventually, I could feel that they were no longer filling the gel extension but were filing my actual fingernail (along the outsides near the skin). I kept asking them to do it softer and she assured me it had to be done. I have had gel extensions for over a year and never had this much pain. Once the nails were completed, they had me leave very quickly because they had just closed and wanted to get out of there. I understand but my nail polish ruined on the walk home because it hadn't had time to dry.
My middle finger nail broke bowling and the nail bed was so tender underneath that I couldn't stand the thought of getting it fixed. Once I picked the whole set off , I found out that the areas that were sore had been filed down through to the nail bed and then the powder applied on top (proving that it was their location that did it). I had to have my husband yank off the piece of nail that was stuck to the nail bed. I tried to go back and explain that I was upset, see if they could remove the rest of the pieces and clan up the nails underneath. She refused and said that it wasn't them that did it to me. She wouldn't refund any money and wouldn't help with removing the rest. Its the worst company I have ever been to.
10-Dec-2015: Quick update - They finally refunded my money after 3 weeks of extensive phone calls demanding I came back in so that she could look at my nails. Worst experience ever. Show Nail Spa on Washington and about 8th is far better.
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My experience at Silver Nail has varied a lot by aesthetistician. There are many ladies there who give excellent pedicures and manicures at a good price. The last time (and it will be the last) I was there, unfortunately, was awful. Without asking me, the lady doing my pedicure started using the razor. I understand I have calluses but I have them b/c I run and if you take them off then I get blisters. Fine, so she stops with the razors. Then she takes out the cuticle cutters and starts cutting into the bottom of my toe with them! I actually screamed and pulled my foot away twice. It still hurts when I walk and it's weeks later! The manicure wasn't much better. I had split in one of my nails, so I asked her to just cut them to make them all even. Instead she said "no I can fix it" and spent about 20 minutes applying what looked like super glue and some mesh silk and then acrylic nail powder (or that's what it looked like) to build a nail on top of it and then file it down. I said "no that's okay" multiple times, but eventually it was too late to turn back. Not only that but she then charged me for it! Granted it was only $6 but I hate (HATE!) when people don't tell you the price of things (or even that it's an extra charge) before they start doing it. The manicure did look great, but even after the nail repair, she took extreme care and an extreme amount of time to do my french manicure. I get my nails done every other week. Getting shellac nail polish (which they have to set with UV light) usually takes around 45-60 minutes. This took 1.5 hours (not including the 20 minute nail repair). Since some of the other girls were good and sweet, I would certainly go back in a pinch and just try to gracefully refuse these girls with whom I did not have a good experience. But needless to say, this won't be my regular place.
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A Google User
Reviewed April 13, 2011 00:56
- Excellent #63371
Always a great experience. I've been going here for over a year since I've lived uptown and I tried out other nail salons. Always return here because it's a dependably great Mani/ Pedi and eyebrow waxing. They are precise, friendly, and thorough. I strongly agree with the other posting, they know how to deal with crowds and even with the crowds, I've never waited very long. Best pedicures, especially with the added callus remover! Works foot wonders!
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