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These workers are the worst they lies to cover their lazy aides and to cover up the work the work that they should have done and did not do. You call to make to make a compliant and they make you feel that you've done something wrong. The aides don't want to show up for work and when they do all they want to do id sit in a chair on the phone, but write on paperwork that the cleaned shopping cooking and did nothing. Carla is a nasty person with an attitude. She will leave you or your love ones with no aide to cover you when your regular aide calls out, you won't even get a call from her letting you know the aide isn't coming in.
They never want to let you speak to a supervisor or the director they send you to another coordinator.
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2 años con ellos
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This is the worst health care facility my dad was assigned this home care after he was released from rehab. An inhome aide was approved by medicare for 3 times a week from 9-1 They made appointments with us to show up no one ever did 5 different occasions computers are down no work order confirmation the aide called in had to take his son to the hospital oh he's at the house no one is answering the bell 3 people were in the home and the nurse and physical therapist had no problem this place is clearly staffed by incompetence and good luck speaking to Carla the manager or what ever she is u will get an apology for all the good it does u. There is no excuse for the way this home care operates if they can't even keep an appointment to get to your home for your loved one think how trained and competent their care will be if they ever show up medicare needs to investigate this place to many places out here just like this one be wary if u r dealing with them.
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excelente compañia.
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