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Reviews to Signature Auto Sales
My name is Marlon my experience at Signature I am lost for words these guys were undefeated to get me where I was satisfied. I am amazed by their efforts and consistency to make sure that they stay true to their words. Edgar the salesman was amazing and just want to say thanks to the entire team and their dedication to make sure that I was well taken cared of. I will refer my friends and family and in future I will purchase from here again
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The dealership is REALLY BAD after you buy car from them....One hour after we left the dealership with car and called them because there was a noise in the vehicle they said oh we cannot do anything about it come back tomorrow and we said we live 150 miles away and they were very rude and said oh no one can help you....The next day sensor of the car was showing a problem and we though its air pressure and filled it...However every other day the sensor would turn on and when we got it checked we found a "ROPE PLUG" in the tire which was leaking and the mechanic immediately asked us that this is unsafe to drive and had to put a spare. To be able to drive the car we had to put a new tire immediately from a different tire place which carried the tire we needed....When I called the dealership (several times) and every time I had to explain the problem to a different person the person MADE FUN OF ME saying that if I consider this risky then I shouldn't be driving at all..WOW telling me to stop driving rather than taking responsibility for the dealership's mistake says a lot about what kind of attitude they have after you buy a car from the,..........instead of trying to solve the problem this person said we are not a tire place first, we didn't know about rope plug, you should have come here (150 miles) with a spare...and keep calling us & waste your time.....REALLY DISGUSTING EXPERIENCE
ON TOP OF THAT THEY DELETED BAD REVIEWS IF YOU POST ON THERE WEBSITE. AND AFTER IMMEDIATE PURCHASE THEY FORCED YOU TO RIGHT REVIEW IN FRONT OF YOU.
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Lets start by saying that I found the car I was looking for in the internet here at signature auto sales, mind you that I live 200 miles from the dealer and was in contact with a sales rep named Anthony. As we played phone tag several times we finally spoke and he stated that the car very nice and clean, As per our last conversation I asked if I needed to put a deposit on the car for it to be held until the next day when I could drive there look at it and test drive he stated no and that he would see me tomorrow. That evening I looked for the car on the website to show a few people why I was driving that far for a car and the car had been removed from the site, I texted Anthony and asked why it was removed he said that's weird I will fix that tomorrow morning once I get in the office. I texted him the following morning as I was running late (11:00) Am and stated I was leaving Saratoga in twenty minutes, as he texted back no worries. As I drove 200+ miles to arrive at the dealership I was greeted at the front door by another employee I stated that I was there to look at the infinity. With a surprised look on his face he stated to me that the car had been sold the night before, (bad business) I stated that I talked to Anthony via text before driving down at 11 and he said no worries. As they tried to interest me in other cars I was deceived and my time & money have been wasted. As I never met with Anthony for he was (busy) or ashamed to meet with me as this is very bad business.
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