Sephora Inside JCPenney

DEAR SEPHORA,

Really? Like how many bad reviews do you have to give in order for a change to come? I'm so disgusted that customers from the Bronx borough have to deal with this type of nonsense. I am A LOYA ROUGE VIB MEMBER, and I hate how I cannot have a decent Sephora experience in my own neighborhood because of incompetent employees that are hired to work here. I always have 50% more positive experiences in the Sephoras in Manhattan, but WHY?!

Like most of the bad reviews here, the associates here are rude and just lazy. L-A-Z-Y, I have to literally go around the little block Sephora has in this Jcpenny to get one of these L-A-Z-Y women to help me. Like shouldn't your employees be greeting me and asking if I need help? Not the other way around?! I also given bad reviews online. So I hope whoever is in charge of this districts marketing/branding/customer service is paying attention to these reviews.

They never have nothing in stock and the customer service sucks with the exception of one girl who is always helpful and sweet. But this sephora has to be the worst sephora ever!!!!

Worst service ever at a Sephora, staff members are not knowledgeable at all and just don't want to help you out. They gave me a dirty look when trying to return something.

THE ABSOLUTE WORST Sephora I have ever been to. Nasty and disrespectful workers who do not know how to apply their own make up, let alone other people's. The manager is another idiot just like the rest of them. I had an altercation in there with one of the women who worked there because she YELLED at me because I was looking for something in a drawer. She then had the audacity to tell me "How would you like it if I came to your house and went through your drawers?" If you don't want customers in the drawers, then lock them like mac does. Also, maybe I wouldn't have had to go in your drawers if the service wasn't so slow and awful. They all have their heads up their behinds and I would much rather order online. There were several other bad experiences that have occurred in there, that was just one of them. I would recommend skipping out on giving this particular Sephora any type of business. There are plenty of nicer, classier ones in the area.

I've been going to this Sephora off and on because quite honestly it has few selections and fewer by the minute.

I understand that it is inside JCPenney but it would be a money making move to open up an actual stand alone store at the new mall.

Ulta is my favorite cosmetic store at the Plaza by far. Sorry.