Sears Carpet Cleaning & Air Duct Cleaning

Eric was late but he proved that he was super efficient! He got all the spots out from the couches. Pleasant dude to work with when he came in the door.

My husband and I use Sears often; however, we are now a forever customer because of Eric. His customer service, friendly personality, and wealth of knowledge are impressive. We highly recommend Sears and especially Eric. Great job. Keep it up... Sometimes great customer service is hard to find, so we wanted to acknowledge those people who work hard to make sure customers are satisfied.

Our Sears carpet specialist Eric was helpful, pleasant and did a great job on our well used school furniture. Every thing was done in a timely manner. We were very please with the job in did for us.

I should have read the google reviews instead of the ones on their website. When I got a quote online for cleaning the carpet in one room and deodorizing it the quote was for around $60. When they arrived they charged me their "special" for two rooms and a hall, so I ended up paying over $100. I should have just told them no thanks and sent them on their way at that point. The techs had to use our vinegar on the carpet; I didn't realize we were responsible for supplies they didn't bother to bring. So much for their advanced techniques and chemicals. Basically they did the same things we already tried with our carpet washer. The carpet looked fine when wet, but as soon as it dried it looked the same as before and smelled terrible. I am so glad I paid them extra to "deodorize" the carpet! It smelled so bad we had to go buy arm and hammer powder to put on it. I am not going to bother to have them come again (which supposedly they do for the guarantee) because clearly they didn't know what they were doing the first time.

DO NOT USE SEARS. THEY DESTROY YOUR DUCTS AND LEAVE YOUR HOUSE A MESS!