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Reviews to Sea Isle Tackle
I hope this helps people since this place is locally known for having a terrible reputation.
I went here to get my 2 shimano reels serviced since they are certified through the shimano website.
they told me it would take 2 weeks as opposed to shipping it to shimano's repair center in cali.
I brought in my reels and received a lot of attitude. I wanted to list the parts that were damaged since I do routine maintenance and they told me that if I know the reel so well, I should repair it myself.
I was never allowed to speak to the repair person.
the reel ended up taking more than 3 weeks to be repaired. I called once a week and they would give me conflicting info depending on who I spoke with. some would say the parts weren't ordred while others would say they were ordered but hadn't arrived. then I was told they arrived but no time to do the repair. a few hours later they were repaired but only one of them. the other needed a bearing and it would take another day.
I picked up the reels and they were not working smoothly as I had expected. only some of the bearings were replaced and any improvements were gone within a few weeks.
I now order my own parts and do my own repairs.
save yourself the trouble and money. avoid these arrogant uninformed people.
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just called, the customer service sucks. Guy answered and said hello, I asked how are you. He just said ok. Didn't ask how I was nothing. Than I asked for a gator blank, he said negative. That was it. Hung up. I should have known by that yankee ass accent he was gonne be a idiot
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Nice customers services
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These guys are awesome. Big selection-they have everything you might need. They even gave me free stuff!! They were quick and helpful and I was on my way to fishing in no time! Thanks for the help guys, we will be back for bait, lures and more great fishing advice!!! I had a small problem with my rod, manufacturing problem, and they replaced it, no questions asked.
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I've gone to this place for years but no more. They are such a ripoff with their used reels. $550 bucks for a used shimano tiagra 50w????? I can get a new one on ebay for that price. And $300-$500 dollars for a custom rod. I have a couple of surfrods that only cost $50 bucks and they are awesome. I guess they think that custom rods will catch more fish. LOL. And the owner isnt even friendly. If you walk in, he doesnt even ask if you need help. What a grouch. And the reel repair guy is grouchy too. I guess nobody is happy working there.
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